Meet a FAIT Free Agent: Garage Door Edition

The Interview

We connected with one of our FAIT Approved garage door specialists to get an insider perspective on the most common issues Colorado homeowners face with their garage doors. ## What is the most common garage door problem you see? "Spring failures, hands down. People do not think about their garage door springs until they break. Then they are stuck with a door that will not open and they need emergency service, which always costs more." ## How often should homeowners have their garage door serviced? "Once a year is ideal. A basic tune-up takes about 30 minutes. I check the springs, lubricate the tracks and rollers, test the safety sensors, and make sure the opener is working correctly. It is the cheapest way to avoid an expensive repair." ## What do homeowners get wrong about garage doors? "Two things. First, they try to fix springs themselves. This is extremely dangerous. The springs are under hundreds of pounds of tension. I have seen DIY attempts go very wrong." "Second, they ignore noise. A grinding or squeaking garage door is telling you something is wrong. Catching it early is a $99 tune-up. Ignoring it turns into a $300 to $500 repair." ## What makes FAIT different from other platforms?

"I know exactly what the customer is paying before I show up. There is no awkward negotiation at the door. I do the work, the price is honored, and I get paid through the platform. It is cleaner for everyone." ## How does fixed pricing work for garage door services? "FAIT scopes each service clearly. A tune-up is $99. A spring replacement is $149 to $299 depending on the type. An opener replacement is $189 to $289. The customer picks the service, sees the price, and books. No estimates, no site visits." ## Any advice for Colorado homeowners? "Get your garage door tuned up before winter. Cold temperatures make springs more brittle, and that is when most failures happen. A $99 tune-up in October can save you a $300 emergency call in January."