Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name, email address, and phone number
• Address and location information
• Payment information (processed securely by third parties)
• Profile information and preferences

Usage Information

• How you interact with our platform
• Pages visited and features used
• Search queries and booking history
• Device information and IP address

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Connect you with appropriate professionals
• Process payments and transactions
• Send important updates and notifications
• Provide customer support
• Ensure platform safety and security

3. Information Sharing

We may share your information in the following circumstances:

With Service Professionals

When you request services, we share relevant contact and project information with professionals to facilitate service delivery.

With Service Providers

We work with trusted third parties who help us operate our platform, including payment processors, hosting providers, and analytics services.

For Legal Compliance

We may disclose information when required by law or to protect our rights, safety, or the rights and safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• Object to certain data processing activities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@fait.com
• Phone: 1-800-FAIT-HELP
• Address: 123 Innovation Drive, Tech City, TC 12345