Terms of Service

Last updated: June 13, 2025

1. Acceptance of Terms

By accessing and using FAIT's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

FAIT is a platform that connects customers with professional service providers. We facilitate introductions and provide tools for communication, booking, and payment processing, but we are not a party to the actual service agreements between customers and professionals.

3. User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Updating your information as necessary

4. Professional Services

Professionals using our platform agree to:

  • Provide accurate information about their qualifications and services
  • Maintain appropriate licenses and insurance as required by law
  • Deliver services in a professional and timely manner
  • Comply with all applicable laws and regulations

5. Customer Responsibilities

Customers using our platform agree to:

  • Provide accurate project descriptions and requirements
  • Communicate clearly and respectfully with professionals
  • Make payments as agreed upon
  • Provide honest and fair reviews

6. Payments and Fees

FAIT may charge fees for certain services. All fees will be clearly disclosed before you incur them. Payment processing is handled through secure third-party providers.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

FAIT acts as an intermediary platform and is not responsible for the quality, safety, or legality of services provided by professionals. We do not guarantee the accuracy of professional profiles or the outcome of any services.

9. Dispute Resolution

In the event of disputes between customers and professionals, FAIT may provide mediation services but is not obligated to resolve such disputes. Users are encouraged to resolve issues directly when possible.

10. Termination

We reserve the right to terminate or suspend accounts that violate these terms or engage in fraudulent, abusive, or illegal activities.

11. Changes to Terms

We may update these terms from time to time. Users will be notified of significant changes, and continued use of the service constitutes acceptance of the updated terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us at:

  • Email: legal@fait.com
  • Phone: 1-800-FAIT-HELP
  • Address: 123 Innovation Drive, Tech City, TC 12345

Questions About Our Terms?

Our legal team is here to help clarify any questions you may have about our Terms of Service.

Contact Legal Team